Are you a manufacturer or a trading company?

We are a genuine manufacturer, originally founded in 1996 and re-established under our current name in 2002. We integrate production and export, with complete production lines and a quality control system. Factory visits are welcome at any time.

Do you accept custom or OEM/ODM orders?

Absolutely. We have extensive OEM/ODM experience and can produce according to drawings, samples, or specifications provided by customers. Customization inquiries are always welcome.

Do you provide samples? Is there a charge?

We offer free samples for existing products, but shipping costs are borne by the customer. For customized products, sample charges will be negotiated based on actual circumstances. Samples will be arranged promptly upon confirmation.

What are the payment options?

We generally accept T/T (Telegraphic Transfer) and L/C (Letter of Credit). For long-term partners or large-volume orders, payment terms can be negotiated separately. Specific terms will be stated in the contract.

How can I get a product quote or product catalog?

You can contact us via our website message form, email, or by phone. Please let us know the specifications, quantity, and target market for your required products, and we will provide a detailed quotation and digital catalog as soon as possible.

How is after-sales service handled?

We attach great importance to customer satisfaction. In case of any quality issues, please keep relevant photos or video evidence and contact our customer service promptly. We will actively negotiate solutions after verification, including replacement, exchange, or refund, to ensure your rights are fully protected.

Do you support third-party inspection or loading supervision?

Yes, we welcome and fully cooperate with third-party inspection agencies (such as SGS, BV, etc.) appointed by customers for pre-shipment inspection or loading supervision, ensuring products meet agreed standards before shipment.

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